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Point of View : The patient

By 19th December 2017February 1st, 2019No Comments

The importance of patient-centered approach

By Rob Cascella

It is not a surprise: the healthcare industry is shifting towards a more value-based and patient-centric care model, requiring clinicians to deliver high-quality care while managing
costs and enhancing the patient’s experience. Innovators are experiencing increased demand for equipment designed to address not just quality care, but solutions that keep human empathy in mind. Healthcare is becoming a more customercentric focused industry as more clinicians and healthcare executives realize the impact that the patient experience has on clinical outcomes, financial results, consumer loyalty, community reputation and broader staff engagement.

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